Privacy Policy

Last Updated: November 14, 2024

1. Introduction

Welcome to Rock Adventures Antigua (referred to as “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://www.rockadventuresantigua.com (the “Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Website.

2. Information We Collect

We may collect the following types of information when you interact with our Website:

Personal Information: This includes your name, email address, phone number, and payment details if you make a booking or sign up for our services.
Usage Data: Information on how you access and interact with our Website, such as IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze Website traffic. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Process your bookings and manage your reservations.
Communicate with you regarding your inquiries or bookings.
Improve our Website and customer experience.
Send you promotional emails or newsletters if you have opted to receive them.
Comply with legal obligations and enforce our terms.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, or managing bookings.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission over the internet or electronic storage method is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal data under certain circumstances.
Objection and Restriction: Object to or request the restriction of our processing of your data.
Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at bookings@rockadventuresantigua.com.

7. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences and optimize your experience.
Understand how you interact with our Website.
Analyze site performance and usage for future improvements.

You can adjust your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our Website.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it promptly. If you believe a child has submitted personal data to us, please contact us at bookings@rockadventuresantigua.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Rock Adventures Antigua
Email: bookings@rockadventuresantigua.com